Acronis Backup 11.5: Backup to Cloud Fails with 'The credentials for the...
Event Codes: 0x01350016+0x00A100C8+0x012700AF+0x00040014+0x012700BDThis article applies to:Acronis Backup 11.5SymptomsYou create backup to Acronis Cloud using your account with e-mail...
View ArticleAcronis Backup Cloud / Acronis Backup Service: How To Change vCenter/ESXi User
This article applies to:Acronis Backup CloudAcronis Backup ServiceIf you need to change the account used by Acronis to log in into vCenter or ESX(i) host:Remove the Agent for VMware.Reinstall the Agent...
View ArticleClik here to view.
Acronis True Image 2016: Troubleshooting Issues Related to NAS Credentials
Quick solutionFirst steps:Create a new test backup taskCheck if NAS can be accessed in Windows ExplorerTry copying a file from Windows to the folder for backups on NASIf the issue persists, try...
View ArticleClik here to view.
5nine Cloud Manager: What are the best practices to configure access during...
IssueI want to configure the access during installation of Management Service, Host Agent and Management Console components using best practices to avoid any access related issues in the future with...
View ArticleAcronis Backup Cloud: "Logging on with the specified credentials is...
SymptomsYou are backing up an entire machine with the Application-aware backup option enabled. You have selected SQL, Exchange, or both.After some time, you change the password for the user that has...
View ArticleAcronis True Image 2018: Credentials request during backup creation to mapped...
Symptoms1.You select a mapped public network share as a backup destination2. Acronis True Image requests credentials for accessing public network shareCauseIssue in the productSolutionThis solution...
View ArticleAcronis Backup Cloud: how to update the credentials to Microsoft SQL/Exchange...
IntroductionThis applies to cases when the SQL/Exchange credentials were updated on the Exchange/SQL server.SolutionCase 1: you are backing up the Databases separately:1. Wait 15 minutes after changing...
View ArticleAcronis Backup 12.5: Cannot log to backup console via user and password after...
Symptoms1. You use Interner Explorer 112. You log in to backup console via Sign in as current Windows user3. After logging out, you attempt to log in to backup console via Enter user name and...
View ArticleAcronis Backup 12.5: Troubleshooting login to web console issues
SymptomsYou try to access the backup console by entering the login page address into the web browser address bar or by clicking on Acronis Backup shortcut.After you specify the required credentials,...
View ArticleAcronis Backup...
事象1. Interner Explorer 11 を使用しています。2. [現在のWindowsユーザーとしてサインイン] でバックアップコンソールにログインします。3. ログアウトした後、[ユーザー名とパスワードを入力]...
View ArticleClik here to view.
Acronis Backup: backup of network shared folder fails with 'The credentials...
SymptomsWhen backing up a network shared folder you get 'The credentials for network share are incorrect' error, even though you are able to access this share in Windows File Explorer using the same...
View ArticleAcronis Cyber Cloud for WHMCS: How to change the Activation Method
Applicable to: Acronis Cyber Cloud module for WHMCS v2.0There are two activation methods supported in Acronis Cyber Cloud module for WHMCS:Send an email message: after the service provisioning, a...
View ArticleClik here to view.
Acronis Backup:「ネットワーク共有の資格情報が正しくありません」エラーが表示され、ネットワーク共有フォルダのバックアップに失敗する場合
事象ネットワーク共有フォルダをバックアップするとき、「ネットワーク共有の資格情報が正しくありません。」エラーが表示されます。しかし、Windows ファイルエクスプローラーでは、同じ認証情報を使用して、この共有にアクセスできます。原因この問題は、バックアップ計画のオプションで [ファイルレベルのバックアップのスナップショット]...
View ArticleAcronis Cyber Backup 12.5: Web コンソールにログインする際のエラーのトラブルシューティング
事象Web ブラウザのアドレスバーにログインのページのアドレスを入力するか、Acronis Cyber Backup のショートカットをクリックして、バックアップコンソールにアクセスしようとしています。必要な認証情報を入力しましたが、Web...
View ArticleClik here to view.
Acronis Cyber Backup, Acronis Cyber Protect: How to change credentials for...
SymptomsYou have created a managed location with a network share as backend.Credentials for this network share have changed, or you just want to switch to another user.SolutionTo change credentials for...
View ArticleAcronis Cyber Protect Cloud: backups to network share fail with "the...
SymptomsYou created a protection plan for backing up to NAS or network share. The protection plan was created under one user, then it was exported, and imported under a different user.After the import,...
View ArticleAcronis Cyber Protect Cloud: "Logging on with the specified credentials is...
SymptomsYou are backing up an entire machine with the Application-aware backup option enabled. You have selected SQL, Exchange, or both.After some time, you change the password for the user that has...
View ArticleAcronis True Image 2018: Credentials request during backup creation to mapped...
Symptoms1.You select a mapped public network share as a backup destination2. Acronis True Image requests credentials for accessing public network shareCauseIssue in the productSolutionThis solution...
View ArticleAcronis Cyber Protect: Backup of VMware ESXi VMs fails with "Failed to...
SymptomsBackup or another activity with a VMware ESXi VM fails with the following error:SOAP 1.1 fault "":ServerFaultCode[no subcode]"Failed to authenticate with the guest operating system using the...
View ArticleClik here to view.
Acronis Cyber Protect 15: management server activation fails with "Login...
SymptomsManagement Server activation fails with the following error: Login to this Acronis account failed. Verify that this account exists and your credentials are correctLogin to Acronis Account works...
View Article