Acronis True Image Home 2012: Test E-Mail Notification Errors Out with "Authentication failed"

Please provide the correct username and password

This article applies to:

• Acronis True Image Home 2012

Symptoms

1. You set up e-mail notifications in Acronis True Image Home 2012:

2. Clicking Send test message errors out with the following message:

   Authentication failed

Cause

Your authentication to the SMTP server has failed.

The most probable reason is that the username and password you have provided are incorrect.

Solution

Please provide the correct username and password.

More information

Please contact Acronis Customer Central if you need assistance.