Provide credentials of the user that has access to the network share on the Agent machine
This article applies to:
- Acronis SharePoint Explorer
Symptoms
- You start extracting attachments in SharePoint Content Migration Package format to the local folder;
- The Console asks for credentials:
Cause
When you extract data in SharePoint Content Migration Package format, the Agent extracts it to a temporary folder local to the Agent machine. To get the data back to the target folder on the Console machine, the Console needs to share it for full access for the Agent, so it requests for the local administrator credentials to create that network share.
Solution
Provide credentials of the Console machine local administrator.
More information
Please also note that the Console machine should be accessible from Agent machine by hostname, or else the Specified folder is not accessible error appears: